Projects & Tasks Report: View the time agents spent on each specific project and task.

Activity Summary Report: See the active minutes, active seconds, unproductive, manual, and mobile time for each agent over a selected time.

Attendance Report: Know when an agent is present, absent, partially absent, late, and attendance information.Timeline Report: View the time agents spent working daily and weekly.Some of the reports Time Doctor gives you include: With Time Doctor, you get access to comprehensive real time reports to help you evaluate call center agent productivity. This way, they won’t forget to turn on the timer for each work session. With the automatic time tracking mode, you can start tracking time the moment your call center agent turns their computer on. If you need to take a break or you’ve completed the task, simply click “ Stop” to stop the timer.Time Doctor will now track your time as you work. Open Time Doctor and enter the task’s name you’ll be working on.

In the interactive mode, agents can start the timer when they begin a call and stop the timer when the call is over. Time Doctor offers both interactive and automatic time tracking for added flexibility. Here are some of Time Doctor’s best features: A. Large businesses and SMEs use Time Doctor to boost their employees’ productivity, and it’s easy to see why. Time Doctor would make a great addition to your call center monitoring tools because it can help you track employees’ working hours and measure their productivity effortlessly.

Call center monitor